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Group Visits

CONTACT OUR REGISTRAR TO BOOK YOUR GROUP VISIT TODAY!

Discover the world of science and nature through interactive demonstrations, workshops, multi-sensory exhibits, wildlife sanctuary, and other special events. All this and more is included in your admission fee.

Group Admission Rate
Adults and Children (ages 2 and above)
$15.00 per person

Schedule a Group Visit
To schedule a group visit, email our Registration Department at events@thechildrensmuseumct.org or call (860) 231-2830, ext. 440. Please have alternate dates in mind as dates fill quickly.

After booking your reservation, you will receive a confirmation, touring information, and directions to the Children’s Museum. For a successful group visit experience, please check the details on your confirmation as soon as it is received.

You can make changes or discuss concerns by calling (860) 231-2830, ext. 440 or by emailing events@thechildrensmuseumct.org.

You will also receive the following guidelines to help prepare you and your group for a fun and educational experience at the Children’s Museum.

Following Your Reservation
After booking your reservation, you will receive confirmation and touring information. For a successful group visit experience, please check the details on your confirmation as soon as it is received.

You can make changes or discuss concerns by calling (860) 231-2830, ext. 440 or by emailing events@thechildrensmuseumct.org.

You will also receive the following guidelines to help prepare you and your group for a fun and educational experience at the Children’s Museum.

Arrival/Check-in Procedures

  • Please call (860) 231-2830, ext. 140 if you are going to be late.
  • Buses are not allowed at the museum. Groups are limited and should arrive in Chaperone’s vehicles.
  • Leaders, please check in at the Admissions Desk.
  • For check-in the leader should have:
    • confirmation form
    • accurate attendance numbers of children, chaperones, and additional guests
    • payment in full
  • Leader returns to the bus and informs everyone, particularly chaperones, about the day’s activities and time schedule (including when and where the group should meet for their show if scheduled, and when and where everyone will regroup for departure from the museum.)
  • The group enters through the Group Entrance gate at the rear of the museum. A staff member will unlock the gate once you are checked in.

Payment

  • Cash
  • VISA, MasterCard, American Express, and Discover
  • Business or bank checks
  • Purchase orders are not accepted unless prior arrangements have been made with the registration manager.
  • Museum memberships and special passes do not apply toward group admission fees.

Attendance Changes
We understand that group sizes fluctuate due to unforeseen circumstances.  It’s important to us that we offer a fair response to such situations, so we’ve developed the following guidelines.

  • Refunds only apply to groups that have reconfirmed their attendance numbers at least 48 hours prior to their visit.  For overpayments of $50.00 or more, our accounting department will issue a refund check within three weeks.
  • If you have not confirmed your attendance numbers, and you have fewer participants than you originally registered, you are responsible for 90% of the number of people originally booked.
  • If you want to bring more participants than originally registered, contact the Registration Department.  Additions will be accommodated subject to availability.

Leader/Chaperone Responsibilities

  • Please keep in mind that you will be sharing The Museum with other guests. We ask each group to show respect for other visitors, The Children’s Museum staff, exhibits, and animals.
  • One adult chaperone is required for every 10 children.
  • For ease in touring, we suggest breaking into small groups.
  • Children must be supervised at all times.
  • Organizations will be billed for intentional damage known to have been caused by an individual in a specific group.
  • Undisciplined groups will be asked to leave and may forfeit their right to return.
  • Backpacks may not be brought into The Children’s Museum.
  • Please remember chaperones are responsible for the appropriate behavior of their group and are required to remain with their group at all times.

Safety Suggestions

  • One adult chaperone for every 10 children is required.
  • Each person should arrive wearing a nametag that includes the group’s name.
  • First aid kits, not containing prescription medications, may be stored at the Admissions Desk while you tour. A nurse is not on duty at The Museum.
  • Some days can be especially crowded. It is necessary to emphasize the importance of safety and good behavior with your children.

Lunch and Snacks

  • The Museum does not have a snack or drink vending machines.
  • Water is available for purchase in our museum Gift Shop.
  • Snacks are allowed in designated areas in the museum. Space is limited.
  • We do NOT recommend eating lunch during your visit.
  • If you are eating lunch, please leave lunches and backpacks in the car.
  • We do not have outdoor eating areas.
  • Eating in vehicles is necessary during inclement weather.

Gift Shop
We have an irresistible collection of educational toys, plush animal toys, and novelty items in our small museum Gift Shop. Currently, our gift shop is open and accessible in our front lobby area. We recommend that only small, chaperoned groups shop at a time. For stress-free shopping, do not wait until the end of your visit to stop by the store.

Wheelchair Access
The Children’s Museum does not have Wheelchair access. We apologize for the inconvenience. There are no elevators or ramps within the museum.