Where Learning & Fun Connect
The Children’s Museum
Winter Hours
(updated 02.27.21)
Friday – Sunday:
10:00am to 2:00pm
Entry times at 10:00 am, 11:00 am, and 12:00 pm
(Closed Monday, Tuesday, Wednesday, and Thursday until further notice.)
Adults – $8.00 (including Seniors)
Children – $8.00 (ages 2-12)
Toddlers – FREE (under the age of 2)
EVERYONE must have a Timed Ticket to enter the museum!
Members are always free but you must reserve a ticket!
Click Here to learn how to receive your member discount!
New COVID-19 Related Measures
In light of COVID-19, The Children’s Museum is taking enhanced health and safety precautions as set forth by the State of Connecticut, the Centers for Disease Control and Prevention (“CDC”), and other applicable agencies. We are using our best efforts to act responsibly and reasonably to do what is within our power to prevent the spread of disease.
Some of these new safety precautions will be apparent to you and will affect hours of operation, admission, exhibit availability, occupancy, and more. We summarize some of them below:
Hours of Operation: The Museum will be open Friday-Sunday from 10:00 am to 2:00 pm until further notice.
Admission: Tickets must be pre-purchased online for a timed session before entry into the museum is allowed. Admission is $8.00 for Adults, Seniors, and all children ages 2 and older. Infants under 2 years of age are free, but MUST still be counted in the number of individuals in your party. Members of The Children’s Museum will have to reserve their time for all individuals (Adults, Children, and Infants), and their membership discount will be applied at checkout to those on the membership. Read our COVID Admission Waiver here– 2021-COVID-ADMISSION-WAIVER
Exhibit Availability: In order to keep our guests and staff safe while they are in the museum we have opened only those areas of the museum that are less likely to encourage the spread of the COVID-19 virus. We’ve created a one-way path through the museum that will allow guests to enjoy all of the exhibits available to them while ensuring proper social distancing. We’ve added social distancing markers around the museum to help our guests maintain safe distances, and have limited the occupancy of each exhibit area and space as well.
Occupancy: In accordance with the health and safety precautions set forth by the State of Connecticut we will be opening at reduced capacity. Tickets for each timed session will be limited.
Illness or Exposure to illness: Guests must stay home if they are sick, or if they have been exposed to others who are sick.
Group size: We’ve limited group size to no more than 6 individuals (Adults & Children over 2 yrs)
General health and safety measures: All guests (Adults and Children 2yrs and older) and staff are required to wear masks at all times. Masks must cover both your nose and mouth. NO FACE SHIELDS UNLESS WORN IN COMBINATION WITH A MASK UNDERNEATH. We require frequent hand-washing for all staff and encourage guests to do the same. We will be enforcing social distancing and mask-wearing. Museum staff reserve the right to ask non-compliant visitors to leave the facility. We have developed a schedule and protocol for intensified cleaning and disinfection per CDC guidelines. The Children’s Museum is following the many other guidelines issued by the State of Connecticut and the CDC.
*ASTC Reciprocal Policy:
Free-Touring ONLY
A $2.50 (standard); $3.50 (laser) show fee, for each reciprocal member, is charged for tickets to shows in the Travelers Science Dome at the Gengras Planetarium. (During this first stage of reopening we will not be able to offer our planetarium shows. We apologize for any inconvenience.)
- Free admission is granted to the two adults named on the card and up to two children under the age of 12 residing in the household.
- Timed Tickets must be purchased for entry. To receive your Discount Code to receive your discounted timed ticket please call 860.231.2824.
- Select Adult or Child tickets while selecting your timed ticket. You will not receive your discount if you select member tickets.
- You will be required to present a photo ID and Valid membership card
- If you do not have proof of ASTC reciprocity when you arrive you will be asked to pay for any discounted admission.
- The following local restrictions on the use of reciprocal membership applies when visiting The Children’s Museum, West Hartford:
- Based on your science center’s/museum’s location: Science centers and museums located within 90 miles of each other are excluded from the program unless that exclusion is lifted by mutual agreement. 90 miles is measured “as the crow flies” and not by driving distance.
- Based on your residence: To receive Travel Passport Program benefits, you must live more than 90 miles away (“as the crow flies”) from the center/museum you wish to visit. Admissions staff reserve the right to request proof of residence for benefits to apply.
- Please follow this link for additional details on use restrictions http://www.astc.org/passport/
** ACM Reciprocal Policy:
50% off General Admission for up to six (6) people.
A $2.50 (standard); $3.50 (laser) show fee, for each reciprocal member, is charged for tickets to shows in the Travelers Science Dome at the Gengras Planetarium.(During this first stage of reopening we will not be able to offer our planetarium shows. We apologize for any inconvenience.)- Timed Tickets must be purchased for entry. To receive your Discount Code to receive your discounted timed ticket please call 860.231.2824.
- Select Adult or Child tickets while selecting your timed ticket. You will not receive your discount if you select member tickets.
- Cardholder must be present at the time of admission (ID will be requested)
- If you do not have proof of ACM reciprocity when you arrive you will be asked to pay for any discounted admission.
- Membership card must feature ACM Reciprocal logo
- TCM is not obligated to call other museums to verify membership. The member MUST have his or her card for verification.
For more information, including a list of Reciprocal Museums, please visit the ACM Website.
*** Library Membership:
Did you know that many libraries throughout Connecticut and surrounding areas have their own memberships with museums and nature centers that you can use? The Children’s Museum has over 70 participating libraries! If you have a library card give your library a call and see if they have a pass available.
- Buy one Admission at full price Get one Admission Free. (limit four (4)) (Note: If you bring four people and a library pass you will be paying full admission cost for two of the four people in your party.)
- **West Hartford Public Library pass only allows one free admission. No BOGO
- If you wish to use a library pass you must present a library membership pass upon check-in.
- Timed Tickets must be purchased for entry. To receive your Discount Code to receive your discounted timed ticket please call 860.231.2824. Please do not call the museum until you have a library pass in hand or reserved. If you do not have a library pass when you arrive you will be asked to pay for any discounted admission.
- To receive your discount select Adult/Child tickets for the paid admission, and select Member Adult/Member Child tickets for the discounted admission.
- Example #1: If one adult and one child is visiting. Select one Adult ticket and one Member Child ticket. Enter the registration information, while in the shopping cart enter the discount code provided to receive your discount.
- Example #2: Two adults and one child are visiting. Select two Adult tickets and one Member Child ticket. *Library discounts are BOGO, you need one more child to receive another free admission.
Holidays
The Children’s Museum is OPEN on the following holidays:
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| The Children’s Museum is CLOSED on Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day, and Easter Day. Wheelchair access is limited to outside entrances. There are no elevators or ramps in The Children’s Museum. Prices and hours are subject to change without notice. |
