(updated 06.11.21)
Where Learning & Fun Connect
The Children’s Museum
Summer Hours
Monday – Saturday: 9:30 am – 4:30 pm
Entry times every hour. Last entry at 2:30 pm
Entry is permitted only through timed tickets reserved online, even for members. Ticket purchase MUST be done before you arrive.
(Closed on Sunday for Private Birthday Parties! Book your party today!)
Adults – $14.00 (including Seniors)
Children – $14.00 (ages 2-12)
Toddlers – FREE (under the age of 2)
EVERYONE must have a Timed Ticket to enter the museum!
Members are always free but you must reserve a ticket!
Click Here to learn how to receive your member discount!
Become a member today and receive immediate discounts!
COVID-19 Related Measures
In light of COVID-19, The Children’s Museum is taking enhanced health and safety precautions. We are using our best efforts to act responsibly and reasonably to do what is within our power to prevent the spread of disease.
Masking Guidance-
The Children’s Museum is always striving to maintain the best experience we can for our visitors, guests, and staff. To that end, we will CONTINUE TO require masks for all patrons and staff over the age of 2 to be worn in our facilities and on our properties. Masks must continue to be worn during visits, programs, and events on-site at The Children’s Museum, our Preschool, and Roaring Brook Nature Center. We are maintaining our masking policy as the majority of those who participate in our activities and visit our sites are too young to be vaccinated at this time.
We understand that there have been rapid changes in guidance from the state and federal levels. At this time, we are making this decision as a business, as allowed by the Governor of Connecticut. This decision will ensure the safety of a vulnerable part of the population, as well as those they come in contact with.
We will still require timed tickets to be purchased on the timed ticket page of our website. Should you have any questions regarding this policy, please reach out to our Senior Development Coordinator, Joseph DeFeo at jdefeo@thechildrensmuseumct.org. Thank you for your cooperation in this matter.
Some of these new safety precautions will be apparent to you and will affect hours of operation, admission, exhibit availability, occupancy, and more. We summarize some of them below:
Hours of Operation: The Museum will be open Monday-Saturday from 9:30 am to 4:30 pm for the month of June, July, and August.
Admission: Tickets must be pre-purchased online for timed entry before your visit. Please purchase a ticket for everyone in your party before you arrive. Admission is $14.00 for Adults, Seniors, and all children ages 2 and older. Infants under 2 years of age are free, but MUST still be counted in the number of individuals in your party. Members of The Children’s Museum will have to reserve their time for all individuals (Adults, Children, and Infants), and their membership discount will be applied at checkout to those on the membership. Read our COVID Admission Waiver here– 2021-COVID-ADMISSION-WAIVER.
Exhibit Availability: In order to keep our guests and staff safe while in the Museum we have reconfigured exhibit spaces and classrooms so that all public areas are on the main level and outdoors. We have reserved our lower levels for our Vacation Science Camp and private birthday parties. We have created a flow through the museum that allows guests to enjoy the exhibits and encourages social distancing. We maintain the right to limit occupancy of each exhibit area and other spaces throughout the museum.
Occupancy: In accordance with Museum guidelines and to ensure an enjoyable visit by all of our guests, we have limited museum occupancy in each timed entry slot. Tickets for each timed session are limited and we have the right to refuse “walk-up” or “at door” purchases of tickets.
Illness or Exposure to illness: Guests must stay home if they are sick, or if they have been exposed to others who are sick.
General health and safety measures: All guests (Adults, and Children 2yrs and older) and staff are required to wear masks at all times, even if vaccinated. Masks must cover both your nose and mouth. We require frequent hand-washing for all staff and encourage guests to do the same. We will be enforcing social distancing and mask-wearing. Museum staff reserve the right to ask non-compliant visitors to leave the facility.
*ASTC Reciprocal Policy:
Free-Touring ONLY
A $2.50 (standard); $3.50 (laser) show fee, for each reciprocal member, is charged for tickets to shows in the Travelers Science Dome at the Gengras Planetarium. (Returning Soon!)
- Free admission is granted to the two adults named on the card and up to two children under the age of 12 residing in the household.
- Timed Tickets must be purchased for entry. To receive your Discount Code to receive your discounted timed ticket please call 860.231.2824.
- Select Adult or Child tickets while selecting your timed ticket. You will not receive your discount if you select member tickets.
- You will be required to present a photo ID and Valid membership card
- If you do not have proof of ASTC reciprocity when you arrive you will be asked to pay for any discounted admission.
- The following local restrictions on the use of reciprocal membership applies when visiting The Children’s Museum, West Hartford:
- Based on your science center’s/museum’s location: Science centers and museums located within 90 miles of each other are excluded from the program unless that exclusion is lifted by mutual agreement. 90 miles is measured “as the crow flies” and not by driving distance.
- Based on your residence: To receive Travel Passport Program benefits, you must live more than 90 miles away (“as the crow flies”) from the center/museum you wish to visit. Admissions staff reserve the right to request proof of residence for benefits to apply.
- Please follow this link for additional details on use restrictions http://www.astc.org/passport/
** ACM Reciprocal Policy:
50% off General Admission for up to six (6) people.
A $2.50 (standard); $3.50 (laser) show fee, for each reciprocal member, is charged for tickets to shows in the Travelers Science Dome at the Gengras Planetarium.(Returning Soon!)- Timed Tickets must be purchased for entry. To receive your Discount Code to receive your discounted timed ticket please call 860.231.2824.
- Select Adult or Child tickets while selecting your timed ticket. You will not receive your discount if you select member tickets.
- Cardholder must be present at the time of admission (ID will be requested)
- If you do not have proof of ACM reciprocity when you arrive you will be asked to pay for any discounted admission.
- Membership card must feature ACM Reciprocal logo
- TCM is not obligated to call other museums to verify membership. The member MUST have his or her card for verification.
For more information, including a list of Reciprocal Museums, please visit the ACM Website.
*** Library Membership:
Did you know that many libraries throughout Connecticut and surrounding areas have their own memberships with museums and nature centers that you can use? The Children’s Museum has over 60 participating libraries! If you have a library card give your library a call and see if they have a pass available.
- Buy one Admission at full price Get one Admission Free. (limit four (4)) (Note: If you bring four people and a library pass you will be paying full admission cost for two of the four people in your party.)
- **West Hartford Public Library pass only allows one free admission. No BOGO
- If you wish to use a library pass you must present a library membership pass upon check-in.
- Timed Tickets must be purchased for entry. To receive your Discount Code to receive your discounted timed ticket please call 860.231.2824. Please do not call the museum until you have a library pass in hand or reserved. If you do not have a library pass when you arrive you will be asked to pay for any discounted admission.
- To receive your discount select Adult/Child tickets for the paid admission, and select Member Adult/Member Child tickets for the discounted admission.
- Example #1: If one adult and one child is visiting. Select one Adult ticket and one Member Child ticket. Enter the registration information, while in the shopping cart enter the discount code provided to receive your discount.
- Example #2: Two adults and one child are visiting. Select two Adult tickets and one Member Child ticket. *Library discounts are BOGO, you need one more child to receive another free admission.
Holidays
The Children’s Museum is OPEN on the following holidays:
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| The Children’s Museum is CLOSED on Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day, and Easter Day. Wheelchair access is limited to outside entrances. There are no elevators or ramps in The Children’s Museum. Prices and hours are subject to change without notice. |
